The Care Guide provides support for a targeted group of patients to help them navigate their treatment within the organization. This role serves as a patient's advocate, working with the primary care team to improve quality of care and health outcomes for patients, as well as ensure providers and staff are operating at the top of their license and capabilities.
Essential Job Function
Provides scheduling assistance to patients, reaching out to patients who have upcoming appointments to ensure they arrive at their appointment on time enabling office-wide effic