Crayola Experience - Help Desk Assistant, Part-Time, Easton, PA

GENERAL SUMMARY:

Provides first level support for all guest facing and operational hardware/software systems.

PRINCIPAL DUTIES & RESPONSIBILITIES:

• Assists with the installation and troubleshooting of hardware and software.
• Assists with the setup and installation of new attraction hardware.
• Logs calls and issues into tracking system
• Assists with the maintenance of documentation and procedures