EmblemHealth · New York, NY · $56160 - $99360 per hour
Summary of Job
Work closely with onsite sales colleagues to identify customers in need of enrollment services and provide post sales customer service follow-up. Interact face-to-face with customers, assisting in providing complete resolution of customer concerns including claims, benefit and enrollment inquiries through health plan navigation, health and wellness coaching and community referrals. Proactively research Emblem Health member issues utilizing multiple e
