EmblemHealth · New York, NY · $77760 - $149040 per hour
REMOTE
Summary of Position
Design, implement, and operate a Genesys Cloud environment.
Act as technical interface between the business and various IT teams to develop business solutions delivered via the Genesys contact center application utilizing the EmblemHealth data ecosystem to fulfill customer requests
Participate in the planning, design, implementation, maintenance, monitoring, and support of all aspects of