FedEx Logistics · Tonawanda, NY · $4075.71 - $5801.99 per hour
To provide customers with the highest quality of service by providing consistent customer service while resolving customer duty and tax disputes by filing claims with US Customs & Border Protection (CBP). This position is responsible to analyze, and make financial and other decisions based on company culpability for both the company and the customer. Provides advice to clients based on research, matter of opinion and facts to both internal/external customers and operational departments/ regulatory & compliance alike. May proactively lead and guide team members ensuring successful achieveme