Job Description:

The RCM Operations & Quality Manager II is a senior-level role that provides strategic oversight and leadership to RCM global partner teams, managing complex assignments and escalations within the RCM department. The incumbent ensures that all daily, weekly, and monthly tasks are completed efficiently and timely. They spearhead the onboarding and training of new employees and drive performance-based initiatives for clients. Additionally, they oversee the quality of work performed by Specialists, develop and maintain standard operating procedures (SOPs), and