Help Desk Support Technician

Position Purpose:

Serve as the primary point of contact for end-users, providing responsive technical support for hardware, software, and network issues. This role ensures operational efficiency by managing service requests, maintaining user accounts, and supporting a hybrid workforce environment.

Duties, Tasks, and Responsibilities:

• Work Arrangement: This is a hybrid role, requiring a minimum of 3+ days in-office per week.


• Provide general troubleshooting