Work Hours: During training, the primary hours will be from 8:00 AM to 5:30 PM. Once trained to handle "lights out" calls, the schedule may vary depending on business needs. However, the typical hours will likely remain 8:00 AM to 5:30 PM. Candidates should be flexible and open to working extended hours, weekends, and holidays. Additionally, they must be prepared to work on-site, as this is not a remote opportunity.