Title: Trust & Safety Contractor II
Location: Remote
Duration: 6 months, with high potential for extension
Summary:
Provide day-to-day operational support for Intellectual Property enforcement queues, working embedded with FTEs to maintain SLA compliance, quality standards, and consistent policy application.
Responsibilities:
Process IP operations queues in accordance with documented SOPs and policy guidelines
Handle escalations by triaging, investigating, and routing compl
