General Summary of Position:

The Systems Administrator - Unified Communications is a highly technical staff member within the Systems Engineering group in Information Technology. This position is responsible for primary ownership of the university's enterprise telephony and unified communications infrastructure while also functioning as a fully integrated member of the broader Systems Engineering team.

This role maintains operational responsibility for UMass Lowell's voice and communications platforms, including Session Border Controllers (SBCs), VoIP systems, SIP trunking, ca