Unisys Corporation · Bedford Heights, OH
What success looks like in this role:
* Provides the full range of Field Engineering support for an assigned base of large / complex clients. * Takes complete ownership of onsite service activity. * Performs advanced-level maintenance on all products, including low-complexity installation activities. * Provides technical feedback on equipment, systems and processes to improve overall service delivery. * Uses advanced tools and technical knowledge to resolve client problems and conduct scheduled installs. * Identifies and resolves systemic issues within the te