University of California - San Francisco · San Francisco, CA
Job Function Summary:
This role involves providing non-clinical support, guidance, and assistance to patients and families as they navigate the complexities of the healthcare system within The Center of Pregnancy Options and Gynecology. The primary goals are to enhance patient satisfaction, optimize care, and improve outcomes. The navigator acts as a communication liaison to understand and address the patient's unique non-clinical needs, preferences, and concerns. Additionally, they guide patients and families to a wide range of services, resources, and information de