GENERAL SUMMARY:

The Supervisor, Loan Servicing reporting to the Manager of Loan Servicing, is responsible for managing the day-to-day operations of the Loan Servicing team, ensuring efficient and effective servicing of loans and superior Member service. This role involves overseeing processes including Payment Processing, Title Work, Insurance (Claims and Force-Placed), and Mail Handling. The Supervisor ensures adherence to credit union regulations, bylaws, policies, and procedures, aiming to meet departmental goals and enhance service level