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Tier 2 Helpdesk Lead

Yulista · Washington, DC · Full Time

StraitSys Inc

Regular

PRIMARY FUNCTION

StraitSys is seeking a Tier 2 Helpdesk Lead to support the Department of Justice (DOJ), Executive Office for United States Attorneys (EOUSA), Office of the Chief Information Officer (OCIO), Cybersecurity Services (CSS) Identity and Access Management (USAidam) Program in Washington, DC.

The Tier 2 Helpdesk Lead will provide leadership and technical support for the USAidam Helpdesk, serving as the primary escalation point for Identity and Access Management (IdAM) issues that cannot be resolved by Tier 1

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